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Phone: 704-333-5339
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EnduraDeck
1520 Lyon Court
Charlotte, NC 28205
FAX: 704.333.5301
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EnduraDeck - Charlotte, NC Custom Deck Design & Construction

Frequently Asked Questions about Enduradeck

What exactly is this stamped concrete?


Simply put, we install concrete the usual way, except that when the timing is right, we take flexible patterned “stamps” and we place them on the concrete and make impressions in it.  We then finish the look of the stamp by adding color stains and finish the job off with a sealer.

How is that different from a stamped overlay?


An overlay is a thin layer of concrete; usually 1/4” to 3/8” thick placed over existing concrete and then stamped using the same stamps we use on the new concrete.  We then finish the concrete by adding color and sealer, just like with the new concrete.

Wouldn’t concrete make your decks pretty heavy?


Yes, our decks will be heavier.  So, we have had to come up with construction methods that address this.  These construction methods are part of Tom Pruitt’s DeckStone system.  Essentially, we build a soundly engineered support system that will be a permanent part of your deck.  We back that support structure with a temporary support system that is constructed to support the wet cement until the point it has cured.  We then remove the temporary support and finish your deck.

Ok, sounds great, but what if something goes wrong?


We have a two-year warranty on our workmanship.  However, we do not guarantee against concrete cracks.

Whoa, why don’t you guarantee against cracking?


Concrete is a breathing substance and as such can crack from a variety of different environmental factors unrelated to the professionalism of the installers.  Simply put, as sound business practice it would be foolish for us to guarantee against cracks.  Having said that, 95% of all cracks in concrete are due to poor installation.  Most of the time, the installers fail to honor what are known as expansion joints.  We will insist on putting expansion joints exactly where they are needed to prevent cracking and keep your deck looking great.  In addition, we use high quality concrete products which include concrete fibers designed to minimize cracking.  The other good news is that we can repair cracks at a nominal cost in the unlikely event that cracking occurs.

So, concrete can crack, why would I go with that over wood?


Wood splinters, wood bows, wood rots, insects like to make homes in wood, you will find that wood decks also come with their un-guaranteed risks.  One of those un-guaranteed risks is the fact that you will have to replace that wood at some point in the future.  Wood requires regular treatment in order to extend its life. The ancient Greeks built beautiful temples and monuments out of concrete, not wood.  That’s why many of those beautiful temples and monuments can still be seen there today.

Point taken, I guess these concrete decks cost more right?


Yes.  Not to sound smart, but you’ve heard the old saying “you get what you pay for?”  It’s all about VALUE.  Long-term solution = higher initial investment.

You’ve pointed out that these decks are low-maintenance, how so?


After your new EnduraDeck is installed, it will require only minimal long-term maintenance.  Our stamped concrete is sealed using high-quality sealer material.  The sealer is designed to not only bring out the color and luster of your new deck, but also to protect it against the elements.  It is recommended that new sealer be applied every 3-5 years if your deck is in direct sunlight and every 5 to 7 years if it is not.  We offer sealing service to our new deck customers for a nominal fee.  Cleaning of your new deck is easy with simple applications of water and a broom.  We do not recommend the use of soap as this may leave a residue on your deck that could diminish the luster of your decorative concrete.  The use of a pressure washer is acceptable, provided the washer isn’t applied to the concrete so intensely as to bring up the sealer.

Is there a per-square-foot price for these decks?


The cost of your deck will depend greatly upon what you want in terms of size, location, and features.  Our sales folks will explain pricing to you during your first consultation and a cost estimate will be given to you prior to your second consultation.  We strive to ensure every homeowner understands how we operate before we show up with our hammers and trowels.  Both parties will agree to terms prior to the first shovel sinking into the dirt.

Ok, I’m sold, how long before my new EnduraDeck gets installed?


Due to demand, once you have decided on a new EnduraDeck, installation will be scheduled about 4 to 6 weeks out.  The weather does play a role in our ability to build and pour concrete.  If we experience delays, we keep in constant touch with our customers to update them on scheduling.  We do our very best to install our decks when we say we will, but delays are a given in the construction industry.  We love our understanding customers.

How do I get in touch with EnduraDeck to schedule my new project?


There are three ways you can contact us to schedule a consultation.  You can call 704-333-5339, email us or you can use our Online Estimate Request form.

 
"Beauty & Permenance Add Value To Your Greatest Investment...Your Home.    EnduraDeck Builds Decks That Endure"
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